EAP INFO EAP Services EAP Overview Why EAPs Work User-Friendly Mgmt. Referrals

    With a Stuecker & Associates Employee Assistance Program (EAP), your employees can reach a counselor 24 hours per day, 7 days per week. Even at night and on weekends, Stuecker & Associates' phones are answered by masters degreed counselors. NOT by an answering machine or voice mail! So help is available when it is needed.

Sometimes a telephone call is all that is needed to put an employee's mind at ease. Most of the time, however, the counselor will match the caller with an appropriate counselor. The selected counselor calls the employee within 24 hours (except for emergencies which are handled immediately) to arrange a face-to-face interview to evaluate the problem and discuss the various options. Eighty five per cent of the time, problems are resolved within the EAP without the need for referral. In those cases where outside referral is necessary, the counselor works with the client and her/his insurance provider to obtain the most cost efficient service.

All this results from just one phone call from the employee. So no matter where your organization is located, this service is available for a small fee per employee. Contact us today for a free cost analysis.