Phone: (502) 452-9227
Fax: (502) 452-1529
www.stueckerandassoc.com
EAP Policies for Providers
¨ Clients, employers, and insurance carriers
are NEVER to be billed, or sent statements, for EAP
Services!
¨ EAP Providers should never communicate with
employers. If you receive a request from an employer, please contact
¨ EAP Providers should not write letters
regarding an employee’s ability to do his or her job and/or be off from work.
If such request is received from the employee and/or a representative of the
workplace, please contact
¨
EAP providers are not permitted to write letters
or release information to courts, attorneys or agencies to support employee
claims regarding time, disability, workers’ compensation, custody or any other
issues.
¨
The EAP generally does not provide disability
evaluations.
¨
The EAP counseling sessions cannot be used as a substitute
for court-ordered counseling of any kind.
The employee may be seen by the EAP counselor while he/she is receiving
court ordered treatment but we are not a substitute for it, and may not write
letters to the court on behalf of the client.
¨
EAP counselors are to be familiar with all
confidential requirements regarding employee assistance programs, alcohol and
drug abuse statutes, etc. No client
information is to be revealed to anyone without the employee's written consent
¨
All substance abuse case must be referred to a
treatment resource immediately in addition to AA or NA meetings. AA and NA groups are not considered
treatment.